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Get in touch with one of our friendly 130 staff on hand at our UK-based Customer Care Centre

Customer Care

0344 815 3746

For any urgent enquiries, please contact us. One of our Customer Care Team will be happy to assist you.

Opening Hours

Mon8:00am - 6:00pm
Tue8:00am - 6:00pm
Wed8:00am - 6:00pm
Thur8:00am - 6:00pm
Fri8:00am - 6:00pm
Sat8:30am - 2:00pm
Sun10:00am - 2:00pm

Product Helpline

0344 248 4149

For product help and assistance please call one of our Customer Care Team who will be happy to assist you.

Opening Hours

Mon9:00am - 5:00pm
Tue9:00am - 5:00pm
Wed9:00am - 5:00pm
Thur9:00am - 5:00pm
Fri9:00am - 4:30pm
SatClosed - Closed
SunClosed - Closed

Spares Store

0344 815 3745

For any assistance or to request any spare parts required for your product, please contact a member of our Spare Parts Team.

Opening Hours

Mon8:30am - 5:30pm
Tue8:30am - 5:30pm
Wed8:30am - 5:30pm
Thur8:30am - 5:30pm
Fri8:30am - 5:00pm
Sat9:00am - 1:00pm
SunClosed - Closed

Customer Care

Want to find answers online? Visit the Customer Care section

Ask a Question

For any urgent enquiries, please contact us on 0344 815 3740 or using Web Chat where one of our Customer Care Team will be happy to help. Alternatively, please fill out the form below which will be directed to (quoting your name, contact telephone number along with the model and serial number of your appliance.). We aim to respond to all your email correspondence within 72 hours.

Order day 1 for delivery day 3. Delivery available UK only to most postcodes, 6 days a week.
Delivery and installation is available Monday to Friday. Delivery is available to the whole of the UK, followed up with installation by our fleet of national engineers.
Our all-in-one service that includes it all. Delivery, disconnection, installation and removal all in one convenient visit on a choice of days. UK mainland only.
Register my appliance

Please register your new or old appliances here.
This will allow us to help you faster if you ever need us.