Refrigeration and Wine Coolers FAQs

4 star frost-free freezer – Frost-free freezers use a fan system to circulate cold air around the food for fast, even freezing and defrost themselves when required automatically, saving you a job. The 4 star rating means that the freezer can freeze fresh food and keep frozen food stored in top condition for up to 12 months.

Yes, refrigeration appliances, including wine coolers, are usually provided hinged on the right so that the doors open from left to right, but the hinging can be reversed so that the doors open from right to left.
For full details please see the instruction manual for the model, please click here.

On models with mechanical controls, there will be a dial with numbers such as 1-5 or 1-6. In this case, the higher numbers indicate colder temperatures and the lower numbers indicate warmer temperatures.
Usually, the higher numbers are used in summer, the lower numbers in winter, and a medium number in spring and summer.
The wine coolers have electronic controls, and the numbers represent degrees Celsius.
- After the required temperature(s) have been set, the display will change to show the current temperature(s) inside the wine cooler.
- The temperature display(s) will flash if the required temperature(s) are more than 5°C different from the current temperature(s). This is normal, as it may take some time for the required temperature(s) to be reached.

Please check that there is power to the appliance, and that the fridge light comes on when opening the fridge door.
Please check that a suitable temperature has been selected on the controls.
Please check that the door(s) are closing and sealing well.
Please store more perishable items, like meat and fish, towards the bottom of the fridge, just above the vegetable tray as this tends to be the coldest zone.
For frost-free appliances, please check that nothing is blocking the fan at the top of the freezer compartment.
Please ensure that the kitchen (or room the appliance is in) does not get excessively hot or cold – generally speaking, fridges and fridge-freezers cannot work as well in locations colder than 10°C or warmer than 32°C.